Privacy Policy

Last updated: February 18, 2025

Campus Swap ("Campus Swap," "we," "us," or "our") operates the website and services at usecampusswap.com (the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

1. Information We Collect

We collect information that you provide directly to us:

• Account information: Email address, full name, and password (or via Google Sign-In, your Google email and profile information)
• Seller information: Phone number, pickup address, residence hall and room number (for on-campus pickups), and optional pickup notes
• Payment information: Payment details are processed securely by Stripe. We do not store full credit card numbers on our servers.
• Item listings: Descriptions, photos, pricing, and condition ratings for items you list for sale
• Communications: Messages or inquiries you send to us

We automatically collect certain information when you access the Service, including IP address, browser type, device information, and pages visited. We may use cookies and similar technologies as described in Section 7.

2. How We Use Your Information

We use the information we collect to:

• Operate the Campus Swap marketplace, including processing sales, pickups, and seller payouts
• Create and manage your account
• Communicate with you about your listings, purchases, payouts, and account activity
• Send transactional emails (e.g., item sold notifications, payout confirmations)
• Send marketing communications (e.g., when signups open for the next season), unless you unsubscribe
• Process payments through Stripe
• Improve and personalize our Service
• Comply with legal obligations and protect our rights

3. Third-Party Services

We use the following third-party services that may collect or process your information:

• Stripe: Payment processing. Stripe's privacy policy: stripe.com/privacy
• Google: If you sign in with Google, Google provides us with your email and profile information. Google's privacy policy: policies.google.com/privacy
• Resend: Email delivery for transactional and marketing emails. Resend's privacy policy: resend.com/legal/privacy-policy
• Hosting provider: Our website is hosted on Render; server logs may include IP addresses and request data.

These services have their own privacy policies governing how they use your data.

4. Information Sharing and Disclosure

We do not sell your personal information. We may share your information:

• With service providers (Stripe, Resend, etc.) who assist in operating our platform, under contractual obligations to protect your data
• When required by law, court order, or to comply with legal process
• To protect our rights, safety, or property, or that of our users
• In connection with a merger, acquisition, or sale of assets (with notice to you)

Buyers and sellers may see limited information (e.g., item descriptions, photos) as part of the marketplace. We do not share your contact details between buyers and sellers except as needed to complete transactions.

5. Data Security

We implement reasonable technical and organizational measures to protect your personal information, including encryption in transit (HTTPS), secure password hashing, and restricted access to data. Payment card data is handled by Stripe and is not stored on our servers. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights and Choices

Depending on your location, you may have the right to:

• Access: Request a copy of the personal data we hold about you
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your personal data, subject to legal retention requirements
• Opt-out of marketing: Use the unsubscribe link in our marketing emails, or contact us to opt out
• Data portability: Request your data in a portable format where applicable

To exercise any of these rights, contact us at team@usecampusswap.com. We will respond within a reasonable time. Residents of certain jurisdictions (e.g., California, EU/UK) may have additional rights under local law.

7. Cookies and Similar Technologies

We use cookies and similar technologies to:

• Keep you logged in (session cookies)
• Remember your preferences
• Understand how you use our Service (analytics, if enabled)
• Protect against fraudulent or abusive activity

You can control cookies through your browser settings. Disabling certain cookies may limit some features of the Service.

8. Data Retention

We retain your information for as long as your account is active or as needed to provide the Service, comply with legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your account and associated data by contacting us.

9. Children's Privacy

Our Service is intended for users who are at least 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us so we can delete it.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post the revised policy on this page and update the "Last updated" date. Continued use of the Service after changes constitutes acceptance of the updated policy. We encourage you to review this page periodically.

11. Contact Us

For privacy-related questions, to exercise your rights, or for any other inquiries, contact us at team@usecampusswap.com. You can also reach us through the contact options on our About page.