Refund Policy

Last updated: [Placeholder date - replace with lawyer-approved content]

This is a placeholder refund policy. Campus Swap will replace this with proper legal content. For now, we summarize key points below.

General Policy

[Placeholder] Due to the nature of our marketplace (used furniture and items sold in-store), purchases are generally final. We encourage buyers to inspect items before purchase when possible.

Eligible Refunds

[Placeholder] We may consider refunds in cases such as: items that are significantly different from their description, damaged items not disclosed at time of sale, or other circumstances at our discretion.

How to Request a Refund

[Placeholder] Contact us within a reasonable time after purchase with your order details and reason for the refund request. Refund requests are reviewed on a case-by-case basis.

Processing Time

[Placeholder] Approved refunds will be processed back to the original payment method. Processing may take several business days depending on your bank or card issuer.

Seller Payouts

[Placeholder] If a buyer receives a refund, the corresponding seller payout may be adjusted. Sellers are responsible for items as described in our Terms and Conditions.

Contact Us

For refund requests or questions, contact us through the website or at the address provided on our About page.